Frequently Asked Questions. . .

Q: What age does my child have to be to attend Bright Beginnings, and when do you offer child care?

A: Bright Beginnings is for children from birth through kindergarten. We offer childcare during all of our weekly service times (Sundays @ 9:30 am & 11:15 am and Wednesdays @ 7:00 pm). Child check-in begins 15 minutes prior to each service.

Note: We have five child care rooms; The Nursery (birth – walking), The Meadow (walking – age 2 ½), The Garden (age 2 ½ & 3), The Backyard (age 4), and K-Street (Kindergarten or age 5).

Q: My child just had a birthday.  When can they move up to the next room?

A: Children may move up to the next room as soon as they turn the appropriate age for that room. Simply notify the check-in volunteer that your child is ready to move up and your child will have a new name tag (the color will coordinate with the color of their new room) the next service they attend.

Note: The toys, set-up, curriculum, and schedule are all carefully and prayerfully considered for the specific age rage of each room and therefore, it is usually best for the child, other children, and teachers if the child attends the appropriate room for their age; however, we know that occasionally there are circumstances that require moving up early or remaining in class a bit longer. We are willing to work with each child and family individually to ensure the best and safest experience possible while in our care. Please contact Ryanne Johnston, Bright Beginnings Director, ryannejohnston@jaxnaz.com; 517-782-7084 ext. 1208. 

Q: How do I know my child will be safe in Bright Beginnings?  What safety precautions are in place?

A: All Bright Beginnings volunteers have completed a background check as well as training and orientation for each room. We practice safe diapering and toileting procedures (to prevent abuse) and keep our ratios of volunteers to children at or under state mandates for child daycare centers. We use a secure check-in system in which each child (both regular attendees and visitors) receive a specific number. The parent or guardian receives a parent card with the child’s number as well. The parent card must be presented at check-out in order to pick up your child.

Note: A member of Jackson First’s safety team has been assigned to Bright Beginnings to help ensure safety as well. They monitor check-in and check-out and are available at all times if needed. There is also a volunteer that sits at the check-in desk during each service to monitor who enters and exits Bright Beginnings throughout the service.

Q: I am interested in volunteering in Bright Beginnings.  How can I get started?

A: There are many different volunteer opportunities in Bright Beginnings from serving in the rooms with the children to making a meal for a family with a new baby. If you are interested in getting involved, please contact Ryanne Johnston, Bright Beginnings Director, ryannejohnston@jaxnaz.com; 517-782-7084 ext. 1208. She will be happy to discuss current volunteer opportunities to find the best fit for you!

Q: I’m considering coming to Jackson First. What will I need to do to get my child checked in to Bright Beginnings once we get there?

A: When you arrive, look for the Bright Beginnings sign over a hallway on the south side of the Commons area, adjacent to the sanctuary. Follow the hallway to “Guest Check-In” and one of our friendly volunteers will assist you with the process.

You will be asked to fill out a child information card with as much information as you’re willing to give us (child’s name, birth date, allergies, etc.) to help ensure your child’s safety while in our care. Once your child has received a name tag and number, you will be given a parent card with your child’s number. If we need you for any reason during the service, your child’s number will appear in a box under the left large screen in the main adult worship service.

When your child has completed check-in, a volunteer will guide you to your child’s room and you may choose to enter the room with your child and explore the room together, or simply drop off your child at the door. Each room is designed with a small window and you are welcome to check on your child at any time during the service so long as you present your parent card to the volunteer at the desk. After service you must present your parent card to the room volunteer in order to pick up your child.

Q: This will be the first time that I’ve brought my child to Bright Beginnings and I’m a little nervous about how it will go.

A: The first time you bring your child, we recommend that you arrive early. This will enable you to complete the check-in process and get acclimated with the room and volunteer before there is a lot of noise and commotion. Check-in is a loud, busy time and it is not uncommon for children to cry during the drop-off period; however, once check-in is complete, the door is shut and the lesson starts, most children calm down and enjoy their time in Bright Beginnings.

Q: What if my child is upset when I leave?

A: If your child continues to cry for more than five minutes after check-in is complete, we will page you (unless you have instructed us otherwise) simply to notify you of your child’s condition and at that time you may choose to remove your child from the room or try for another five minutes.  If we have an available volunteer, we may also try to entertain your child one-on-one outside of the nursery room (either at the check-in desk or in our family room), per your permission.

It is our goal to give both you and your child the best experience possible and are willing to work with each child and parent to do everything within our ability to allow you to attend service while keeping your child safe and happy. This may take several weeks. It also may be helpful to attend the 9:30 am service as there are fewer children than the 11:15 am service and therefore may be less overwhelming for your child in a new environment.

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